Just a couple of questions.
1) did Rich write the Arena game?
2) did Rich just recently write the new Olympia Days of the Gods... or
whatever the latest Olympia flavor I recently heard about was?
3) Is Rich also supporting these products as well?
If the answer is yes to the above questions, I'm willing to get into a
queue to get the answer to my concerns.
Maybe Rich could write (in his copius spare time) a web based
queueing/support program where you can submit a question/concern and
check the queue to see how far from the top you are? He could even
build in some prioritization knobs. And if he finds any bugs, he can
fix those too. ;0)
(Hold-up Sarcasm-guy, your scaring everyone)
But that is really going to fix the problem.
(Or create more delay? And no, its not apparent that you have support
experience.)
But there just good intentions.
(Shad-UP, RabBIT)
Regards,
Sam K.
>At 11:08 AM 1/28/99 -0800, you wrote:
>>Olympia is a bit special
>>and I realise that it not easy for someone to do everything at once.
>
>I think that the point is that those of us that are frustrated with
Rich is
>the fact that there is NOTHING being done, no emails, no patches, no
>interaction.
>
>I've basically heard these 2 arguments:
>
>"Rich isn't fixing any bugs, and is not on top of the game at all."
>And
>"Rich is busy, and it is a monumental task for him to work such a huge
game."
>
>As a fellow programmer I can sympathize with how much work it can be to
>track down bugs in a 15,000 + line of code program. And I realize that
>Rich may be busy in the "real world" with things other than Olympia.
>
>However, the point with which most people who support Rich's silence
are
>missing is that at one point in the history of Olympia Rich DID take
the
>time to create the game, he DID take the time to uncover bugs, and he
DID
>take the time to fix them. He had to, it wouldn't have been a playable
>game otherwise.
>
>The thing is, for some reason or another this software life cycle has
>stopped! The game is not getting fixed, updated, cajouled, or tucked
in at
>night. There are players who have not run a turn in MONTHS, there are
>other players who are having problems with their account balances, and
>there are players who are raising valid issues with the playability of
this
>game.
>
>His continued silence is NOT acceptable in my eyes. The entire point
of
>PAYING to play the game is so that 1) we repay Rich for the massive,
and
>wonderous, effort he underwent to create the game, 2) to help him pay
for
>the hardware and connections needed to run the game, and 3) to provide
>SUPPORT for the system.
>
>Support doesn't just stop at when the turns don't run, support doesn't
stop
>when the machine goes belly up, support REQUIRES the interaction with
the
>users, and yes even occasionally fixing a bug or two.
>
>You don't pay a systems administrator's salary to sit idly by. You
expect
>him to keep the system running, look for ways to improve performance,
>provide patches to system files, and heaven forbid keep on the lookout
for
>BUGS in his/her system.
>
>Rich, created the system, and thus is the systems administrator of it,
and
>should show some interest in his system other than his paycheck.
>
>-Scott
>
>
>
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